Refugee Claimant Support

Housing / Shelter and Immigrant and Refugee Services

Provided by Journey Home Community

Provides housing and support services to refugee families.
Journey Home Community supports refugee claimant families who are vulnerable to poverty, homelessness and isolation. They provide refugee claimant families with a place to live, first in transitional housing then onto more permanent housing. The following supports are offered:

Welcome Houses: offers short-term housing (3-4 months) followed by support to move into more permanent homes (subsidized or market rentals). Staff provide wrap-around case management.

Includes:
  • Short-term, Emergency Housing: In this program, refugee claimants will encounter a welcoming space where Journey Home works to help create a community and provide orientation to community living with other refugee families.
  • Settlement Support: Staff and volunteers provide one-on-one support to help guide refugee claimants and problem-solve their essential settlement steps. For example, our team helps with applications for welfare (income assistance) and setting up a bank account.
  • Opportunities for Connection: The Journey Home Community offers opportunities for refugee claimants to meet other refugee families, connect with a Canadian volunteer, and participate in community meals and annual celebrations.

Communities of Welcome: Emulating Canada’s Private Sponsorship Program, Journey Home trains and coaches community groups and faith communities to receive a refugee claimant family, and walks with them for a year, providing housing, and sharing information and referrals for access to settlement supports. Most importantly, the Community of Welcome group provides a welcoming experience and offers friendship in an orientation that mutually benefits the newcomer and the volunteer.

Includes:
  • Shelter & Basic Needs: Refugee Claimants can access social assistance to assist in their housing, food and living expenses. Assist a family in locating housing and obtaining the basics needed to set up a home.
  • Settlement Support: Group assembles a team of 4-8 people, and after receiving orientation and resources from Journey Home, provides assistance in the following: Navigating the refugee claim process, establishing food security, accessing health care, schools, ESL.
  • Share Friendship: Offers relationships and community.

604-568-4892

Website: https://journeyhomecommunity.ca/

7175 Royal Oak Avenue, Burnaby, British Columbia, V5J 4J3

Monday to Friday, 9:00 AM - 1:00 PM

Cost: No cost

Referral options:

  • Self-referral
Supplementary Forms
Availability

Service area: Burnaby + show cities

Service area cities: Burnaby

Service Types Provided
Housing / Shelter
Immigrant and Refugee Services
Ways to Access
  • Provided 1:1 in-person

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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