Previously known as Peer Assisted Care Teams (PACT), CRCL offers vital circle of support for people in crisis.
CRCL is a mobile, community-led crisis response team that provides support to people 13 years and older who are experiencing a mental health crisis. CRCL services are delivered by people with a combination of lived expertise and professional experience in mental health.
If a mental health crisis is occurring, CRCL can dispatch a team of at least two crisis responders. CRCL Crisis Responders may be peer support workers, licensed clinical social workers, paramedics, nurses, or other staff with expertise and professional experience supporting people in crisis. Crisis can look different for everyone. An individual can reach out for help if they are:
- Experiencing grief, panic, or anxiety
- Feeling or acting in ways that are different or distressing
- Experiencing thoughts of self-harm
- Experiencing thoughts of suicide
- Concerned for the wellbeing of someone who may be experiencing a mental health crisis
When an individual reaches out, a CRCL dispatcher will answer and assess the incoming call or text. If the individual is experiencing a mental health crisis that could benefit from in-person support, CRCL will send a team of trained crisis responders to reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
CRCL is funded by the Province of BC, developed, and administered by the Canadian Mental Health Association, BC Division (CMHA BC) and delivered by local community- based organizations. Need help? Find a CRCL team in six communities across BC, listed below.
Location finder:
https://crcl.ca/#link-cards
1-888-261-7228 (North Shore)
Public email:
CRCL@cmhanorthshore.ca
Website:
https://northwestvancouver.cmha.bc.ca...
Texting also available at 778-839-1831. Service hours: 7 days a week, 8:00 AM – 12:30 AM. Operated by CMHA North and West Vancouver Branch.
778-727-3909 (New Westminster)
Website:
https://purposesociety.org/events...
Call or text the number provided. Service hours: 7:00 AM -11:30 PM, 7 days/week. Operated by Lower Mainland Purpose Society.
250-818-2454 (Victoria)
Website:
https://avi.org/service/crcl
Service hours: 7:30 AM - 12:30 AM, Monday through Friday. Operated by AVI Health and Community Services.
250-681-4878 (Comox Valley)
Website:
https://avi.org/service/crcl
Service hours: 7:30 AM - 12:30 AM, Monday through Friday. Operated by AVI Health and Community Services in partnership with K'ómoks First Nation.
778-349-3459 (Prince George)
Website:
https://www.instagram.com...
Service hours: 10:00 AM - 10:00 PM seven days a week. Operated by Prince George Native Friendship Centre.
Cost:
No cost
Associated Programs/Services
Also offered by
Canadian Mental Health Association (CMHA):
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Availability
Service area:
Comox, Courtenay, Cumberland, New Westminster, North Vancouver, Prince George, Victoria, West Vancouver
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Service area cities:
Comox, Courtenay, Cumberland, New Westminster, North Vancouver, Prince George, Victoria, and West Vancouver